As a multinational company, American Airlines provides phone-based customer service in a variety of languages, and across a variety of countries. Before you call, make sure to check your American Airlines website for the proper number to dial.
American Airlines (American) is an US airline and is regarded as the largest in the world by the size of its fleet as well as revenue and passenger-kilometers flown. It’s the second largest by the number of locations that it serves.
Along with the regional alliance partners, American Airlines operates an average of more than 6,700 flights a day, connecting 350 destinations in fifty countries across the world. American’s international partners within the Oneworld alliance comprise British Airways, Finnair, Iberia, Cathay Pacific and Japan Airlines.
Telephone Number 1-800-433-7300
CEO: Robert Isom, (2022)
The Founder: Avco
Headquarters: Fort Worth, Texas, USA.
Employees: 123,400, (2021)
American Airlines Customer Service
If you think that your issue hasn’t been solved, try any of the American Airlines customer service numbers below:
Reservations and Tickets in Spanish: 800-633-3711
Award Travel within US & Canada: 800-882-8880
Technical Support: 800-222-2377
Hotel Support: 800-960-7163
Admirals Club Lounges: 800-237-7971
Trip Insurance: 800-628-5404
Special Assistance: 800-433-7300
About calling American Airlines Customer Service?
There appears to be an array of opinions regarding the level of American Airlines’ phone-based customer service. A few customers have reported satisfaction with the services they received, and others are unhappy with lengthy waiting times and customer service agents who seem ineffective at solving issues.
One area of customer care which is perhaps unfulfilling is the follow-up on promises given by customer service reps. In one of the most well-known cases, the customer was victimized by a computer hacking attack that led to transfers of frequent airline miles. Although a customer service rep said they would restore the miles, a third party intervention was needed to put the right decision.
About American Airlines
American Airlines is the world’s largest airline and an original member of the one world alliance. American operates more than 6700 flights a day to over 350 destinations across fifty countries. It has U.S. hubs in Dallas/Fort Worth, Chicago O’Hare, Miami, Charlotte, Los Angeles, Phoenix, Philadelphia, New York JFK and Washington Reagan.
The official website of the company can be found at AA.com, on which you are able to make reservations for tickets, check the status of flights as well as careers, holidays and other details about the airline.